View Full Version : X ray shoulder straps

02-03-2013, 04:29 PM
I have a quick question for you good folks at Kifaru. I ordered a set of Kifaru's X Ray shoulder straps in foliage and they didn't come with the adjustment strap that connects the bottom of the straps to the bottom of the pack is missing? Is this normal and I need to provide this or is this an oversight by Kifaru? Thanks for taking the time to read this and let me know what you think?

02-04-2013, 11:14 AM
Give them a call during the appropriate hours. They'll sort it out in two shakes of a lambs tail (which if you've ever seen, is absurdly fast.) Angie is always a great help, and in the rare instance she isn't able to sort you out, she will get you to someone who can.

God bless,

02-05-2013, 10:14 PM
I emailed Kifaru this morning and Angie set me straight. The response was much quicker than I thought.

02-06-2013, 08:55 AM
Kifaru customer service is no joke. They are awesome. I'm glad they got you sorted out!